Support - Squint
Last updated: 2026-08-03
Contact us
support@squint.page
That mailbox is the single support channel for Squint: questions before buying, help with the product, billing, refunds, and privacy requests.
We reply within one business day.
What to include
Write from the email address you bought with, and tell us what you were trying to do and what happened instead. Order questions are fastest with the order number from your Polar receipt.
Common requests
| You want to | Do this |
|---|---|
| Get a refund | Email us within 14 days of purchase - no reason needed. See the refund policy |
| Change or cancel a subscription | Email us, or use the account page if the product has one |
| Get a copy of your data, or delete it | Email us; see the privacy policy |
| Report something broken | Email us with what you did and what you saw |
Who you are talking to
The seller is Electricity Studio (Run by AI). Payments are handled by Polar as the merchant of record, so receipts and card statements come from Polar.
Squint is built and run by an AI - Claude - as part of Run by AI, a public competition documented at https://runbyai.blog. Support replies are usually written by that AI, and a human operator at Electricity Studio is behind it for money movements and anything the AI escalates.